Shavel Home Products
Shavel Home Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shavel Home Products has 1.8 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Shavel Home Products to a friend or colleague.
- Rating Distribution
Pros: I love their blankets, It was a good blanket until it stopped heating, Soft and stylish.
Cons: Did not last five years, Does not honor warranty, No customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shavel Home Products has 1.8 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Shavel Home Products to a friend or colleague.
- Rating Distribution
Pros: I love their blankets, It was a good blanket until it stopped heating, Soft and stylish.
Cons: Did not last five years, Does not honor warranty, No customer service.Recent recommendations regarding this business are as follows: "Do not purchase their electric blankets. They are not easy to deal with", "Don't buy this brand. Shavel can't seem to get its controllers to work long term. We can put a man on the moon, why can't we get the electric blanket controllers to work?", "Don’t spend the money get a cheaper blanket then if it fails you’re not out a lot of money.", "Don't buy", "Have blankets tested before they mail them to you.".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Shavel Home Products Reviews
"Blanket quit working within the first month"
I purchased a Shavel electric blanket online through The Warming Store. The blanket quit working after the first month, just outside The Warming Store...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Blanket quit working within the first month
Company fixed the issue and I have been provided with product replacement. Shavel Home Products called me and is sending a repkacement. Thank youl.
I purchased a Shavel electric blanket online through The Warming Store. The blanket quit working after the first month, just outside The Warming Store warranty.
Now, I have to deal directly with Shavel Home Products. It is impossible to reach a person on the phone.
I have left two messages without a call back. Not even sure if my messages are getting through.
Preferred solution: Full refund
User's recommendation: Do not purchase their electric blankets. They are not easy to deal with
Simpsonville, South Carolina
The controllers don't work for very long.
The heat cuts off in the middle of the night, the blanket gets cold, I wake up. I turn the controller back on again.
Works for a couple of hours, shuts off again. This is supposedly a new controller, sent on request because of same problem with the former controller. The blanket is lovely.
The controller is a non-starter. Buying a new brand.
User's recommendation: Don't buy this brand. Shavel can't seem to get its controllers to work long term. We can put a man on the moon, why can't we get the electric blanket controllers to work?????
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy blanket failed after one year. It had 5 year warranty but I can’t access any help with customer service.
It was delivered and worked fine for one winter, but halfway through the second winter, one side failed. I paid more for this blanket because of the 5-year warranty but can't get customer service to help.
I did chat online with Pearl Wilson, but when she switched me to someone else, the company wanted all sorts of financial information I won't give out. All I want is a replacement blanket.
- It was a good blanket until it stopped heating
- Did not last five years
Preferred solution: Full refund or another blanket
User's recommendation: Don’t spend the money get a cheaper blanket then if it fails you’re not out a lot of money.
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Bad Experience
We are on our 3rd blanket since Aug 2022 and I have been trying to contact customer service for 2 weeks and no reply back, They do not care about the warranty or their customers. If you purchase, it wont last and they dont care.
- Soft and stylish
- Wont work long and no help from customer service
Preferred solution: a blanket that works for more than 6 months
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad product
The new 6 blade razor sucks. It's hard to install and when you get a head to go on the result is a *** shave!
I am a long time customer and this new blade does not work!
Don't waste your money or tome. Seriosly!
Preferred solution: A decent shave
User's recommendation: Don't buy
South Haven, Michigan
Two defective electric blankets, customer service that took forever to respond.
Sent me a defective electric blanket, then sent a replacement, also defective. Took forever to hear from customer service and get refund.
User's recommendation: Have blankets tested before they mail them to you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Laredo, Texas
My blanket is defective
No contact was made to me about my blanket. I have 5 Shavel blankets and obviously I got a dud.
I was sent a new controller but it has not fixed the problem. The blanket still will not heat any warmer than the lowest setting even when I turn it on high.
- I love their blankets
- Takes too long to fix my issue
Preferred solution: A twin blanket that works
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kings Mountain, North Carolina
Electric blanket won't heat past low
I have not heard back from Shavel after 4 attempts to contact them.
I purchased 5 electric blankets and one won't hardly heat.
Kings Mountain, North Carolina
My blanket is defective
No one has responded to many calls I made about a defective control. I have 5 blankets and the others work well.
Washington, District Of Columbia
Product stopped working & they won't honor the warranty
Bought a $180 blanket from their company. Stopped heating after 2 1/2 years.
Contacted them for a replacement and they told me I had to send in the registration card to be eligible. That's not legal (https://www.law.cornell.edu/cfr/text/16/700.7).
Doing some research I see that they have numerous similar complaints on Facebook, Better Business Bureau, etc. I wish there was a better way to spread the word and tell people not to believe they'll get 5 years out of their products.
- Does not honor warranty
Preferred solution: Deliver product or service ordered
User's recommendation: Buy from a more reputable company
Tried chatting to check on an item placed by JC Penney through Shavel- UPS and unable to have effective chatting service
My name is Jorge Gutierrez. Call me at (209) 915-**** but prefer email at jgutierrez1955@***.com regarding tracking #1Z2872W403********.
Change address number from 1512 TO 1511 Rizal Court, Stockton, Ca. 95206
Preferred solution: Shavel to inform UPS of number address correction from 1512 To 1511 Rizal Court, Stockton, Ca. 95206 so UPS can make an effective delivery.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sherman, Illinois
Micro Flannel Hand Warmers
The device inside with the batteries quit working after a couple days. I tried new batteries and it still won't work..
RN 80211
It is gray.
Preferred solution: The battery pack device which didn't work should be replaced
Sent wrong size comforter set. Company will not contact me back.
The company phone number goes to voicemail and they will not call back, sent 3 emails and they won't respond. They sent a size comforter I did not order.
They will not contact me back after multiple attempts to fix the problem. Stay away from this company
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away from this company. If there is a problem there is only crickets on their end.
Seaford, New York
I do t think tou want my review. I have sent numerous emails, I have made numerous phone calls, I have chatted twice with two different representatives I think it was on mobile or robot And nothing h
To find out if I can plug your electric blanket into an extension cord? I've called left emails and no one returned my call or picked up the phone or answered emails.
User's recommendation: Don’t waste your time. You can’t get In Touch with this company.
Columbus, Ohio
Doesn’t work and can’t get Shavel to answer my call
Bought King heated blanket new. Has dual controls.
Only half works. Get an error code on the bad half.
Preferred solution: Let the company propose a solution
User's recommendation: Products only good as their service
Electric blanket stopped working, no response from customer service
I should also add that I did register my blanket on the Shavel.com website about a week after I received it. This supposedly puts me into their database so they can find me easily if there are ever any issues, and activates a 5 year warranty.
I should note that I purchased the blanket from Macys.com - when I called them to inquire about a refund or return, they insisted I had to contact Shavel directly.
My electric blanket stopped working a few months after I purchased it. I attempted to contact customer service many times over a two week period, both by phone and via their website, and received no response.
I tried calling two different phone numbers - no one ever answers either number, nor does anyone return my calls/messages. I filled out the online customer service request form three different times over the last two weeks, and never got a response besides the automatic response that says they will get back to me within 24 hours.
- No customer service
Preferred solution: Full refund
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I just received my blanket and love it! But don’t like the warranty card that came with it.
It says to register the product if u want the warranty honored but the website they send u to, doesn’t work. I will try the email info@***.com.